Here are some of the questions frequently asked by our customers.
Do your products come with a guarantee?
- Since we only sell Brand New products, all our products come with the manufacturers guarantee.
How long does it take before I receive my order?
- 99% of our customers receive their order the next day. However as we are in the hands of the couriers this can sometimes be 2 days.
What if I'm not happy with the product that I ordered?
- If for what ever reason you are not happy with your purchase you can return the item back to us within 14 days for a full refund. Your returned item must be in the same condition that you received it. It must be in the box with all cables and manuals and be in a resaleable condition.
Which Couriers do you use?
- We use Interlink ,Fedex ,DHL UPS ,UKmail and Parcel force.
How do I know if my order has been processed and dispatched?
- You will receive an e-mail to confirm that your order has been processed and a separate e-mail to confirm that it has been dispatched. You will even tracking details so you can track the parcel online yourself.
What if I want to order over the phone?
- Please call us and one of our account managers will take your order over the phone.
